Privacy Policy

Last update: October 22, 2018

Bloom Letterpress & Design (“BLD”, “TeamBLD”, “we”, “us”, or “our”) has created this privacy policy in order to demonstrate a firm commitment to visitors’ privacy. This notice describes how we collect, use, secure, and may disclose – under limited conditions – your personal information. It also explains your rights regarding your personal information and how to contact us.

THIS NOTICE CONTAINS IMPORTANT INFORMATION AND WE ENCOURAGE YOU TO READ THIS INFORMATION CAREFULLY AND IN ITS ENTIRETY. Please contact us via email at contact@bloomletterpress.com should you have any questions or concerns.

 

THE TYPES OF INFORMATION THAT WE COLLECT

In order to make our services available to you, or to meet legal obligations, we need to collect and use certain personal information.

We collect this information directly from you either in person or via a website, application, or social media.

When we receive personal information about you from different sources, we may combine or link that information. Linking different sources of information enables us to provide a better customer support service when you contact us and to provide you with personalized services, content, and marketing.

We collect personal information when you:

•  access our site or services
•  participate in a prize promotion, contest or even
•  make a purchase on our online store or at one of our online distributors’ websites
•  submit a review or participate in a survey
•  communicate or interact with us via social media
•  contact us for assistance

This information might include:

•  name, date of birth or country of residence
•  contact information such as email address, telephone number, address
•  payment information such as debit or credit card details
•  your reviews about our products and services, information about your preferences
•  marketing communication and cookie preferences
•  photographs, videos and artwork submitted by you
•  broad usage data transmitted by your computer, mobile device or web browser

We also collect personal information from other sources:

•  information received as part of routine card verification (fraud) checks
•  social network information that you make accessible to us when you tag us or comment on our social media content

The use of Google Fonts & Google Fonts API:

•  The Google Fonts API is designed to limit the collection, storage, and use of end-user data to only what is needed to serve fonts efficiently. The use of the Google Fonts API is unauthenticated and the Google Fonts API does not set or log cookies. Requests to the Google Fonts API are made to resource-specific domains, such as fonts.googleapis.com or fonts.gstatic.com. Font requests are separate from and don’t contain any credentials sent to google.com while using other Google services that are authenticated, such as Gmail.
•  The Google Fonts API logs the details of the HTTP request, which includes the timestamp, requested URL, and all HTTP headers (including referrer and user agent string) provided in connection with the use of our CSS API.
•  IP addresses are not logged.
•  Access to logged data is kept secure. Aggregate usage stats are used to measure the popularity of font families and are published on the Google Fonts analytics page.
•  To learn more about the information Google collects and how it is used and secured, see Google’s Privacy Policy.

 

THE WAYS WE USE YOUR PERSONAL INFORMATION

1.     Providing Access to Our Services

We may use your personal information to provide you with products and services, to process your orders, to take payment for items you have purchased from us, or to arrange for electronic access to items you have purchased. We may also use personal information to protect against or identify potentially fraudulent transactions and to send you administrative information, such as changes in our terms and conditions or policies.

We utilize a third-party provider, Paypal, to process payments through our website. All sensitive financial information you provide during checkout, including credit or bank card information, is encrypted during transfer over networks and not visible to or retained by us. For more information, please see Paypal’s privacy notice.

2.     Customer Service

If you contact us, we may use your personal information such as your order information or contact history to provide you with assistance or to answer your inquiry.

3.     Administration of Product Giveaways, Offers, and Events

We may conduct product giveaways, contests, and other promotional offers. If you participate, we will use your information to administrate such promotions and offers. If you win, we may ask you for further information in order to provide/send your prize. Some of these promotions may have additional rules containing information about how we will use and disclose your personal information.

We may work with a third-party to administer a giveaway, contest, or other promotional offer. These third parties may process personal information on our behalf, that you supply, in order to provide your prize. If you do not wish to share your information with us or with affiliated third-parties, you should not participate in the giveaway, contest, promotional offer or event.

4.     Sending Information to You About Our Products and Services

If you have asked to receive marketing communications from us, we may send you newsletters, promotions, offers or other information that we think might be of interest to you. We use personal information to send you these marketing communications. WE DO NOT RENT OR TRADE EMAIL LISTS WITH OTHER ORGANIZATIONS OR BUSINESSES.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any such mailings or by emailing contact@bloomletterpress.com.

We will seek to comply with your request(s) as soon as reasonably practicable. Please note that if you opt-out of receiving marketing communications from us, we may still send you important administrative messages, from which you cannot opt-out.

5.     Business Administration

We may use information you have provided to us to conduct data analysis; improve the efficiency of our services; conduct internal licensing; financial and legal or regulatory compliance audits; monitor our site for fraud and security purposes; develop new products and services; enhance, improve or modify our current site, products and services; identify usage trends; determine the effectiveness of our marketing campaigns; and for the operation and expansion of our business activities so that we can best meet our users’ needs.

When legally required – particularly if fraud or identity theft is suspected – this information may be passed to the police or other appropriate authorities.

6.     Reviews & Comments

Where you have provided a review of one of our products, we may publish this review online on our website or within social media accounts maintained by us. This information will be made public, so please do not include any information that should be kept confidential.

We also collect information about visitors who comment on our website through our Akismet anti-spam service. The information we collect typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

 

HOW WE SHARE PERSONAL INFORMATION

We may share personal information that you have provided to us with third parties only as necessary to complete your transaction or to provide you with the service you have requested. We seek to use service providers who are able to provide appropriate data privacy and security standards.

When you share personal information on message boards, within chat services, on profile pages, social media accounts, blogs, or other websites or services to which you are able to post information and content, this information will become public and may be available to the general public.

By connecting with us on social media, you will share information about friends, contacts and other data associated with your social media account. By doing so, you authorize us to facilitate this sharing of information, and you understand that the use of shared information shall be governed by the social media provider’s privacy policies.

We have a legitimate business interest in disclosing and transferring your personal information to a third party in the event of a sale, joint venture, assignment, transfer, reorganization, merger or other disposition of any or all portions of our business. These third parties may include an acquiring entity or advisors.

We may also disclose personal information as required to comply with legal or tax obligations, in response to requests from international, federal, state or local government or law enforcement agencies, or to protect the rights, privacy, property or safety of our business, co-founders or representatives. These obligations and requests can include laws and authorities outside your country of residence.

 

YOUR RIGHTS TO YOUR PERSONAL INFORMATION

You are entitled to view, amend, or delete the personal information that we hold, excluding identifying and licensing information connected to an order, which you may view only. If you wish to view, amend or delete such information, you may request these records electronically by emailing contact@bloomletterpress.com. We may require you to prove your identity and/or provide further information in order to identify your information. We will respond to your requests consistent with applicable law.

If we hold personal information about you that is incorrect, you have the right to tell us that it is incorrect and request an amendment. We will amend your information consistent with applicable law. If you would like to correct your personal information, please email contact@bloomletterpress.com.

You may ask us to remove or delete your personal information from our database by emailing contact@bloomletterpress.com.

If you do not wish to receive promotional emails, you may unsubscribe using the links provided within the newsletter footer, or by emailing contact@bloomletterpress.com.

 

INFORMATION SECURITY

We take your information security very seriously. We use various security measures and tools to help protect against the loss, misuse and alteration of the personal information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed secure. Please do not send us sensitive personal information, including but not limited to social security numbers, racial or ethnic origin, political or religious opinions, or health information through our website, through social media or directly to us.

We do not knowingly collect personal information from minors.

We are not responsible for the privacy, information or other practices of third parties, including any third party operating any website or service to which we link. The inclusion of a link on our website does not imply endorsement of the linked destination or service.

 

UPDATES TO THIS PRIVACY POLICY

We may change this Privacy Policy at any time. The “LAST UPDATED” notation at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on our website. Your use of the site or services following these changes means that you accept the revised Privacy Policy.

 

If you have any questions about this Privacy Policy, please contact us at contact@bloomletterpress.com.