Terms & Conditions

 

Refunds & Exchanges

The letterpress printing process by nature produces items with slight variations (color, registration, etc.) which provides the wonderful charm of a handprinted letterpress item. In addition, colors vary from monitor to monitor. Nevertheless, we want you to be happy with your item, so if there is a problem, contact us and we will work it out! Guaranteed!

We gladly accept returns for damaged items or items incorrectly shipped to you. If your item was damaged during shipment or the wrong item has been shipped, please contact us immediately.

If an item is unable to be delivered (i.e, insufficient address, unable to forward, etc.), we will contact you to inform you of the problem with the shipment. If you do not respond within 72 hours, BLD will initiate a refund, less the shipping cost & processing fee, and cancel the order. Bloom Letterpress & Design will not be held responsible for additional shipping charges incurred if packages are returned due to an incorrect shipping address provided by the customer, package refusal, or unpaid customs fees.

ORDERS CANCELLED BY THE CUSTOMER AFTER PAYMENT HAS BEEN PROCESSED ARE SUBJECT TO BE CHARGED A PROCESSING FEE. CUSTOMERS WILL BE REFUNDED THE PURCHASE & SHIPPING COST LESS THE PROCESSING FEE FOR ORDERS THAT HAVE NOT BEEN SHIPPED. PROCESSING FEES VARY BASED ON THE AMOUNT OF THE TRANSACTION. BLOOM LETTERPRESS & DESIGN RESERVES THE RIGHT TO WAIVE THE PROCESSING FEE FOR CANCELLED ORDERS AT ITS DISCRETION. ACCEPTANCE OF TERMS & CONDITIONS (I.E., SHOP POLICIES) UPON CHECKOUT INCLUDES ACKNOWLEDGEMENT OF & AGREEMENT TO THIS REFUND POLICY.

Privacy Policy

Please click here to view our updated Privacy Policy.

Payment

We accept PAYPAL which will allow you to use a credit or debit card as a form of payment.

Sales Tax

**** New Mexico purchases are subject to a 8% sales tax. **** The total amount of the purchase, including shipping, is taxable for New Mexico purchases.

Shipping

US ORDERS will ship in 1-3 business days (Monday-Friday; no shipping on Saturday or Sunday) via First Class or USPS Priority Mail. Once shipped, you will receive an email with your tracking number. Please allow 5-10 days for delivery.

INTERNATIONAL ORDERS will ship in 1-3 business days. Once shipped, you will receive an automated email with your tracking number. Please allow 2-4 weeks for international delivery. In rare cases, delivery may take up to 6 weeks.

RUSH SERVICES are available. Please select the expedited shipping option of your choice on the View Cart page.

**** Winter months may cause shipping delays due to inclement weather. ****

Intellectual Property

Unless otherwise noted, all materials that appear as part of this site are intellectual property owned or controlled by Bloom Letterpress & Design. You may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, in whole or in part, any of the contents, the site, or any of our stationery designs.

Custom Orders

Bloom Letterpress & Design accepts custom order requests! Please contact us via the Custom Work Request Form to discuss your custom order.

Still Have Questions?

Use our Contact Form to send us your inquiry and we will respond as soon as possible.